![]() ![]() Critical Listening (Listening to Evaluate and Analyse). ![]() Informational Listening (Listening to Learn).The three main types of listening most common in interpersonal communication are: Listening types can be defined by the goal of the listening. This problem can be multiplied in a group setting, like a classroom or business meeting where numerous different meanings can be derived from what has been said. Comprehensive listening is further complicated by the fact that two different people listening to the same thing may understand the message in two different ways. Using overly complicated language or technical jargon, therefore, can be a barrier to comprehensive listening. In order to be able use comprehensive listening and therefore gain understanding the listener first needs appropriate vocabulary and language skills. Like discriminative listening, comprehensive listening is fundamental to all listening sub-types. Comprehensive ListeningĬomprehensive listening involves understanding the message or messages that are being communicated. Differences include many subtleties, recognising foreign languages, distinguishing between regional accents and clues to the emotions and feelings of the speaker. Not only can we recognise different voices, but we also develop the ability to recognise subtle differences in the way that sounds are made – this is fundamental to ultimately understanding what these sounds mean. As we grow older and develop and gain more life experience, our ability to distinguish between different sounds is improved. In early childhood, for example, a distinction is made between the sounds of the voices of the parents – the voice of the father sounds different to that of the mother.ĭiscriminative listening develops through childhood and into adulthood. This is the most basic form of listening and does not involve the understanding of the meaning of words or phrases but merely the different sounds that are produced. The two main types of listening – the foundations of all listening sub-types are:ĭiscriminative listening is first developed at a very early age – perhaps even before birth, in the womb. Your ability to listen effectively depends on the degree to which you perceive and understand these messages. In other words, it means being aware of both verbal and non-verbal messages. Listening means paying attention not only to the story, but how it is told, the use of language and voice, and how the other person uses his or her body. Listening, at its best, is active, focused, concentrated attention for the purpose of understanding the meanings expressed by a speaker. As a result, it requires motivation and effort. Listening, on the other hand, is purposeful and focused rather than accidental. We hear those sounds and, unless we have a reason to do otherwise, we learn to ignore them. For example, we are accustomed to the sounds of cars, construction workers and so on. We are surrounded by sounds most of the time. Hearing is an accidental and automatic brain response to sound that requires no effort. Think about what the other person is saying and not what you should respond with.Maintain eye contact and face the speaker to give them your attention.By being an attentive listener, you can understand more and improve relationships. Good communication skills require both effective speaking and listening. The Importance of ListeningĮffective listening is a skill that is frequently undervalued in our society. By becoming a better listener, you’ll improve your workplace productivity, as well as your ability to lead a team, persuade and negotiate. Genuine, attentive listening has become rare.Īctive listening skills can help build relationships, solve problems, ensure understanding and avoid conflict. In today’s world of high tech and high stress, communication is more important than ever, however we spend less and less time really listening to each other. “It’s not at all hard to understand a person, it is only hard to listen without bias.”
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